×

ANNOUNCEMENT

To All Our Valued Customers:

Due to the recent declaration of Metro Manila-wide Community Quarantine, as we are now on Code red Sublevel Two (2) for the COVID-19, and being compliant to the declarations prescribed by the government, Lifeline has activated contingency plans in order to respond to this worldwide challenge.

As encouraged for private sectors, we have decided to implement a flexible work arrangement among our employees. We allowed our employees to work from home and to adopt a skeletal workforce for the time being while we are taking precautionary measures in response to this crisis. Lifeline has established agile program for remote working, which allows us to take these measures and still be able to deliver services to our clients. However, as we are also aware of the higher exposure of our frontliners, our technical support team shall respond to all concerns according to priority.

Consequently, we have decided as well to put on-hold our sales and marketing activities like conventions, lectures, workshops and the likes until further notice.

As for the suspension of land, domestic air and sea travel to and from Metro Manila, we are now working out with our principals and other third party logistic providers on the alternatives on how we can deliver our goods on-time. However, we might experience some delays due to uncontrollable conditions.

Trust that we are your partner in these trying times and will exert all our effort to deliver both our goods and services as timely as possible. As our top of mind remains the health and safety of our employees along with our duty to serve the public.

We shall continue to closely monitor the situation and are following the advice and guidance issued by the national government and World Health Organization. We are committed to taking necessary steps to ensure we all get through this period of uncertainty together. Rest assured that all contact details (Service Hotline 0917-8098345/ Trunk line +632 – 8376-5917) are available should you need an immediate assistance.